HP Gas Complaints
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HP Gas Booking Complaints
The customers who face any problem regarding the HP gas connection can file a complaint against it through customer care in both online as well as offline mode.
HP Gas Booking Complaints Online Way:
- FOr making any complaint online, the customer must visit the official website i.e., http://jihaan.HPcl.co.in/booking/Default.aspx
- Now consumer go to Feedback/Complaint column and click on the button
- An online complaint/feedback form opens in next page
- Type the following information in relevant boxes:
- Consumer Name
- Consumer Address
- State, Town/City
- Distributor
- Consumer Number
- Consumer email
- Consumer Contact Number
Nature of Complaint:
The nature of the complaint must be selected as the subject, as to the delivery, connection or refill complaint.
Description:
In this head, the consumer should write in detail his or her complain and once he is done with it, he receives a Reference Number.
HP Gas Booking Complaints Offline Way:
Physical Access:
In an offline mode, the consumer has to visit his distributor personally and file the complaint for new connection or he can also use the Consumer Number provided to him to file the complaint. In case the consumers are not aware of the address of the distributor, he can find it out in the website.
Over the Phone:
The consumers can even complain by dialing the respective phone numbers of the cities in which they reside. These phone numbers are there on the website of HP gas. To get HP gas booking customer care, consumer should:
- Click Contact Us on the website
- On next page, drop list of Office/Plants/Depots; select LPG Consumer Care Cell followed by selecting State
- Relevant state’s HP gas booking customer care Cell contact number and address will appear
Complaint Tracking
- Consumer should open above mentioned HP Gas URL
- Go to Track Complaints and click the button
- On next page, type the Reference Number (generated at the times of online complaining) and Email ID; click Search
- The status of complaint will generate
