BEST bus complaint number / tollfree : B.E.S.T Bus Mumbai Helpline Number

BEST bus complaint number

BEST officials have appealed to the public to complain against rash bus drivers by calling up the helpline number or sending an email. Motorists intimidated by rash driving can also seek redressal from the transport undertaking. Where to complaint * You can lodge a complaint on the tollfree helpline 1800-22-7550. The complaint is usually directed to the traffic wing or to the depot to which the bus is attached. * Another way of lodging a complaint is to write a detailed email, mentioning the date, place and nature of offence along with bus driver's badge number (optional) or the bus registration number/route number and name. The email complaint can be sent directly to the PRO at probestundertaking@gmail.com. * You can also email complaint to transport@bestundertaking.com * You can also write a complaint letter and personally deliver or post it to The Public Relations Officer, BEST, Electric House, Colaba - 400 001 Helpline

BEST is working hard to improve the quality of services given to the commuters. Various cadres of authorities closely monitor the services for maintaining the Punctuality, Reliability, and Regularity. It is said that the city can be considered as normal if the BEST bus is seen plying on its roads. BEST gets immense satisfaction when a bus is seen plying during the heavy monsoon when everything else stands still. Just as food, clothing and shelter are considered to be the basic needs, in the same manner the BEST bus also has become an integral part in the life of the citizens of this Mumbai. Passenger's suggestions, queries, and complaints are heard/examined and rightful decisions are taken. CONTACT US FOR General Bus Operation information: 1800 22 7550 Emergency & Accident: Traffic Control Room/Bus Control Room Tel no - (91-022) 2413 7937 / 2414 3611 / 2418 4489 / 2414 6262 Ext - 801 Fax - 2414 6532 Refund of Passenger Balance: Sr. Administrative Manager (Ticket and Cash)  1st floor, Traffic Administration Building, Wadala Depot, Mumbai 400 031, Maharashtra, India. (91-022) -2418 3360 -2415 7179 Accident and Claims : 2nd Floor, Mumbai Central Bus Depot, Mumbai Central, Mumbai, Maharashtra, India. (91-022)-2308 7393 Lost Property Claims : Administrative Manager (Traffic)  2nd floor, Traffic Administration Building, Wadala Depot, Mumbai 400 031, Maharashtra, India. (91-022)-2412 8596 C) DEPOTS: DEPOT DEPOT MANAGER CONTACT NUMBER 01 COLABA S.S.Khodade (91-022) 22842090, 22856262 Ex.867 02 BACKBAY S.G.Shetye (91-022) 22185541, 22185794 03 CENTRAL A.S.Bhor (91-022) 23079951, 23087393 04 WORLI V.A.Sagare (91-022) 24227686, 24224420 05 WADALA S.B.Kalantre (91-022) 24145237, 24128845, 24146887 06 BANDRA A.V.Kamble (91-022) 26421981, 26423602 07 DHARAVI A.R.Lotankar (91-022) 24091232, 24074648 08 ANIK P.V.Shinde (91-022) 24074445, 24074336 09 PRATIKSHA NAGAR N.Y.Vichare (91-022) 24081606, 24081605 10 DEONAR H.L.Pai (91-022) 25564136, 25563386 11 SHIVAJI NAGAR C.R.Dadas (91-022) 25588248, 25588466 12 GHATKOPAR R.K.Magare (91-022) 25113432, 25114858 13 KURLA S. R. Jadhav (91-022) 24076955, 24078213 14 VIKHROLI A.H.Karkare (91-022) 25170166, 25171157 15 MAROL C.H.Rane (91-022) 28221790, 28328501 16 SANTACRUZ S.G.Awade (91-022) 26615341, 26616705 17 GOREGAON D.P.Chindarkar (91-022) 26761953, 26761955 18 OSHIWARA P.B.Wagh (91-022) 26761848, 26761985 19 MAGATHANE S.A.Sawant (91-022) 28860400, 28860864 20 DINDOSHI J.A.Surange (91-022) 28400613, 28400109 21 MAJAS G.M.Mungekar (91-022) 28320180, 28327084 22 POISAR S.N.Kulkarni (91-022) 28051618, 28052354 23 GORAI H.N.Vaze (91-022) 28671965, 28678129 24 MALVANI K.A.Karode (91-022) 28808873, 28808874 25 MULUND S.G.Gaikwad (91-022) 25694659, 25694938